Welcome to Mimiguard Systems. By purchasing from us or using our services, you agree to the following Terms & Conditions.
1. General
These Terms & Conditions govern all purchases, transactions, and interactions with Mimiguard Systems. We reserve the right to update or modify these terms at any time without prior notice.
2. Orders
- All orders are subject to product availability and confirmation.
- Customers are responsible for providing accurate information when placing orders.
- Mimiguard Systems reserves the right to refuse or cancel any order where necessary.
3. Pricing
- All prices are listed in Kenyan Shillings (KES).
- Prices may change without prior notice.
- Shipping charges are charged separately unless stated otherwise.
4. Payments
- Full payment may be required before shipment depending on the selected courier service.
- We offer Pay on Delivery for approved delivery methods within selected locations.
- Orders will only be processed after payment confirmation where upfront payment is required.
5. Shipping & Delivery
- Delivery timelines are estimated between 1 to 5 business days depending on the courier service selected.
- Customers must confirm their preferred shipping method when making an order.
- Mimiguard Systems is not responsible for delays caused by courier companies or unforeseen circumstances.
6. Returns & Exchanges
- Exchanges are accepted within 30 days from the purchase date.
- Items must be returned in the same condition as purchased.
- We do not offer cash refunds; only item exchanges are allowed.
- Return shipping or transport costs are the responsibility of the customer.
7. Warranty
Where applicable, warranty terms are subject to the specific product purchased. Physical damage, misuse, improper installation, or unauthorized repairs may void warranty coverage.
8. Limitation of Liability
Mimiguard Systems shall not be held liable for:
- Indirect or consequential damages
- Delays caused by third-party couriers
- Losses resulting from misuse of products purchased
9. Privacy
Customer information is handled according to our Privacy Policy and will only be used for order processing, communication, and service improvement purposes.
10. Contact Information
For inquiries or assistance, contact us:
Mimiguard Systems
📍 Gaberone Road, Gaberone Plaza, 3rd Floor, Shop T7, Nairobi, Kenya
📞 +254 796 093030
📧 info@mimiguardsystems.co.ke